Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
PSPWPR503A Mapping and Delivery Guide
Apply workplace relations dispute-resolution procedures
Version 1.0
Issue Date: April 2024
Qualification | - |
Unit of Competency | PSPWPR503A - Apply workplace relations dispute-resolution procedures |
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Description | This unit covers the competency required to resolve or advise on the resolution of workplace disputes by applying workplace relations dispute procedures that comply with relevant legislation. It includes identifying and clarifying workplace disputes, selecting and implementing resolution processes, and reporting on and evaluating the effectiveness of processes used.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement. | ||
Employability Skills | This unit contains employability skills. | ||
Learning Outcomes and Application | In practice, people responsible for applying workplace relations dispute-resolution procedures may be working as a:researcher or advisor in an advisory organisationworkplace relations inspector or investigatorsenior human resources officer with responsibility for compliance with dispute resolution | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | Not applicable. | ||
Competency Field | Workplace Relations. |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Identify and clarify the nature of workplace disputes |
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Element: Select and explain dispute-resolution procedures |
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Element: Implement dispute-resolution procedures |
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Element: Report on and evaluate resolution procedures |
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